HRDCorp Claimable Programmes
Competency Based Interview Techniques (CBIT)
Competency Based Talent Management (CBTM)
Get Key Performance Indicators Right (KPI)
Choose 2 Lead
Talent Succession Planning Workshop
Creating a Coaching Culture for Organisational Excellence
Leadership Diagnostic Workshop
HUMAN RESOURCE & DEVELOPMENT
Competency Based Interviewing Techniques (CBIT)
Enhancing PR & Relationship Management
Managing Misconduct, Poor Performance & Absenteeism At Work
Managing Employee Performance, Behaviour & Attitudes
Leading Under Pressure: Managing Organisational & Personal Crises
Stress Management
Leading Through Change: Lessons From Titanic
Training Need Analysis
Conducting Efficient Performance Appraisal
Competency Based KPI writing workshop
Competency Based Job Description (JD) writing workshop
Competency Based Talent Management (CBTM)
Domestic Enquiry
Employment Act & Labour Law
LEADERSHIP DEVELOPMENT
The Transformational Leader – Dynamic Leadership Programme For Supervisors & Line Managers
Leading Through Transformation, Leadership & People Service: Lessons From Melting Iceberg
Leadership and Human Relations
The Leadership Journey: Communication, Innovation & Vision
Advanced High Performance Leadership
The Leadership Challenge: Inspire, Enable and Encourage
Leadership Excellence in Handling Pressure & Stress
Inspirational Leadership: Strategy, Culture and Change
High Impact Leadership For Managers
Leadership Skills For Highly Effective Supervisors
Choose 2 Lead
Basic Leadership Skills For Line Leaders
SOFT SKILLS
Enhancing Presentation Skills Through Coaching
Public Speaking and Presentation Skills
Effective Communication & Interpersonal Skills for High Work Performance
Interpersonal and Organizational Communications
Basic Interpersonal Skills For NON-EXECUTIVES
Effective Telephone Techniques
High Impact Telesales
Effective Business Communication
High Impact Presentation Skills
Professional Business Writing Skills
Effective Business Writing for Secretaries
Communication and Report Writing Skills
Effective Minute Writing For Secretaries , Administrators & Managers
Effective Negotiation Skills
Negotiating & Dispute Resolutions
Negotiation and Closing The Sales
High Performance: Communication, Influencing, Persuading & Negotiating
MANAGEMENT DEVELOPMENT
Developing A Global Mind Set: Cross-Cultural Communication
Office Administrative Skills For Administrative Staff
Executive Secretary Development Programme
High Impact Administrative & Secretarial Skills
Positive Work Attitude Upgrading of Clerical & Administrative Skills
Enhancing Clerical Professionalism
Office Management & Clerical Development
Effective Office Administration, Skills & Practices
Dynamic Supervisory Skills At Work Place
Highly Effective Supervisory Skills For Senior Supervisors & Junior Managers
Decision Making & Problem Solving Skills For Supervisors
Supervisory Development Programme
Increasing Effectiveness for Supervisors and Line Managers
Supervisory Interpersonal & Coaching Skills
Successful Planning, Organising & Delegating For Supervisors
Essential Skills for the New Manager & Supervisor
Advanced Supervisory Skills
15 Tools For Dynamic Managers
Time Management Skills
Coaching For Better Performance
Managing Change in 21st Century
Effective Multi-Tasking Skills
Performance Measurement at the Work Place
Handling Difficult Employee
Managing Absenteeism At Work Place
Managing Conflict at The Work Place
Conflict Resolution Skills
Succeeding as a New Manager
Managing Generation Y
Job Motivation for Excellence
Positive Work Attitude At Work Place
Understanding Human Performance
Managing People at Work
Effective People Skills
Developing Personal Effectiveness with Positive Skills
Managing Priorities, Performance & Pressure
Capitalizing Emotional Intelligence for the workplace
Critical Thinking and Analytical skills
MARKETING , SALES & CUSTOMER DEVELOPMENT
Exceptional Customer Service For Healthcare Industry
Exceptional Customer Service for Telecommunication Industry
Exceptional Customer Service For Technical People
Exceptional Customer Service For Financial Institution
Exceptional Customer Service For Hospitality Industry
Exceptional Customer Service For Civil Servants
Customer Complaint & Investigation Techniques
How to Please Difficult Customers
PRODUCTIVITY & QUALITY
Better Productivity Through 7 QC Tools
Improving Productivity Through Quality Improvement & Cost/Waste Reduction
PDCA Tools In Supervisory Management
Systematic Problem Solving
Problem Solving & Decision Making
Creative Thinking Skills For NON EXECUTIVES
Effective Personal Productivity
TEAM DEVELOPMENT
Regenerating My Group
Team Building for Organizations(Indoor/Outdoor)
Enhancing Team Spirit
Corporate Team Building
The Treasure Hunt Challenge
High Impact Teamwork At Workplace
For more details about the programs, please email to admin@sapphiretc.com.my
